DATA PRIVACY
At Servtec, we understand that our success depends on our ability to provide world-class technology solutions to our clients. That's why we continuously invest in our IT infrastructure and technology to ensure that we can deliver high-quality offshore teams that can function efficiently and securely, no matter the size of our clients' businesses.
Our IT infrastructure framework is developed according to the strict guidelines of the Information Technology Infrastructure Library (ITIL) and features full redundancy, automatic fail-over, and 24/7 IT technicians in each of our offices worldwide.
Here are some highlights of our framework
Multiple ISP Connectivity
We use the biggest and most-trusted telco providers for load balancing, resilience, and redundancy to ensure our clients' uninterrupted connectivity.
Logical Network Design
Our V-LAN segregation of clients and bank-level security protocols, combined with multiple layers of redundancy for all core infrastructure, provide our clients with the utmost privacy and security.
Data Privacy and IT Security
We take data privacy and IT security very seriously, which is why we equip all our offices and systems with both logical and physical security measures to safeguard our clients' information.
With our robust IT infrastructure, cutting-edge technology, and dedicated team of IT professionals, we can provide our clients with the world-class ICT solutions they need to grow their businesses.
Disaster Recovery & Business Continuity
Ensuring uninterrupted connectivity and data flow is essential for businesses to operate smoothly. At Servtec, we recognize the importance of this and have taken a unique approach to mitigate any potential risks that may arise. Rather than having a few large facilities in major cities, we have developed several mid-size facility centers in strategically located hubs across the country. This helps to reduce the risk of a single point of failure and provides our clients with options to quickly relocate during times of crisis.
To further enhance our disaster recovery and business continuity protocols, we have established several measures, including 100% power backup for all our facilities, independent internet connections via three ISPs for every office, and fiber connectivity to our climate-controlled data centers to ensure high uptime and ease of upgrade. Additionally, we maintain hardware redundancy at both the server and infrastructure levels with professional server management.
At Servtec, we go above and beyond by actively working with our clients' internal ICT teams or Managed Service Providers to manage potential risks. This ensures that business-critical services remain accessible to our clients' teams and their local staff, even during unexpected events. We hope that our clients never need to utilize our disaster recovery and business continuity services, but it's always reassuring to have a backup plan in place.
Risk Management
Running a company is no easy feat, and the last thing you need are more things to worry about. That's why at Servtec, we proactively identify and address potential risks before starting a business relationship with you. We aim to bring long-term success to your business without any unnecessary concerns.
Legal risks are no longer a burden for you as Servtec assumes the risks associated with the employment of Your Team, even without being bound to a long-term contract. This unprecedented flexibility allows you to adjust to your ever-changing business needs.
Servtec's tried and tested internal processes and state-of-the-art infrastructure have proven to mitigate commercial risks associated with outsourcing. You can be confident in our ability to deliver services without disruption to your operations, leaks in confidential information, loss of intellectual property, and data security.
Cultural differences can be a challenge, but we bridge that gap by providing training programs and daily operational oversight through our on-site management team. We embed effective client/employee relationship systems and avoid cultural gaps to ensure seamless service delivery. Plus, we offer fully branded office spaces that visually embody your business' culture and values.
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As easy as 1,2,3 … get it done effortlessly!
Share your job description
Our team will work with you to find out the exact requirement for your open positions. This helps you to find the perfect match for your organization.
Review Qualified Candidates
You will be presented with the candidate matrix of the shortlisted profiles. This helps you to interview the top talent only and save your precious time.
Select and Onboard
We extend the job offers and handle all the pre-employment checks for the ones you select. They start working with you as an extension of your team.
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